Frequently asked questions
What is Onevyu?
Onevyu is a conversation CRM. It puts your WhatsApp, Instagram and Facebook chats next to your pipeline, follow-ups, proposals and invoices, so each lead has one record from first message to paid.
Is Onevyu free?
Yes, it's free during early access. Early testers get 6 months free when paid plans launch.
Who is it for?
Coaches, consultants, freelancers and small service businesses who get clients through DMs.
Which channels can I connect?
WhatsApp Business, Instagram (Business or Creator, linked to a Facebook Page) and Facebook Messenger, using Meta's official connection.
Does the AI reply to my leads by itself?
No. AI only runs when you tap it: draft a reply, ask Vyu Bot, or polish your text. You review and send.
How is it different from HubSpot or GoHighLevel?
Those are large platforms with many tools. Onevyu is smaller and starts from the conversation, so a solo business can set it up in an afternoon.
Are there limits on the free plan?
A few fair-use limits: 5 AI actions a day (30 a month), 5 document scans a month, 50 MB storage and 30 days of chat history by default. See Settings → Usage & limits.
Is my data safe?
Channels connect through Meta's official login, and you can disconnect or delete your data any time. See our Security page for details.